• SPECIFICATIONS
  • Measurments given are approximates and should be used as a guide only.
• PRICES
  • Prices do not include shipping or handling unless otherwise specified.
  • Prices are subject to constant changes, and we reserve the right to modify our prices
  • Plasterwrx will not be held liable for any website or written error.
• PAYMENTS
  • Plasterwrx reserve the right to hold goods until money owed has cleared.
  • Cheque's take at least 7 working days to clear
  • To prevent possible fraud with your money, plasterwrx may ask for evidence of account ownership before goods are shipped (typically on high or questionable orders)
  • Only hard copy invoices and quotes can act as official invoices or quotes any invoice/receipt/quote transmitted as an email is to be used as reference only
• ORDER
  • Plasterwrx reserve the right to cancel an order at any given time without warning and any payments made will be refunded.
• DELIVERY
  • Any goods remain the property of Plasterwrx until payment has been cleared
  • Plasterwrx reserves the right to cancel orders or postpone the time of delivery in the case of significant price changes or delivery failure from our suppliers.
  • All times of delivery provided by us are to be considered as estimates.
  • Dispatch usually takes no longer than 7 working days - customised designs will take longer (please ask)
  • Customers are liable for all delivery/packaging costs regardless of the parcels origin or destination.
• OFFERS
  • All offers are subject to availability and work on a first come first serve basis
• DAMAGED ON ARRIVAL
  • In the event of an item being damaged on arrival, please sign for the goods as 'Damaged' and do not accept the parcel. Inform Plasterwrx within 48 hours to ensure we can look into the incident
• INCORRECT GOODS RECEIVED
  • If we get your order wrong and you receive a different product to the one you ordered and your despatch note confirms this, make sure you advise Plasterwrx WITHIN 2 DAYS OF DELIVERY. Once the facts are established, we'll issue you with an RMA number and full credit provided the product is in sound condition.
    Should you not receive all of the items you have ordered and/or are 'short-shipped', please log your shortfall WITHIN 2 WORKING DAYS OF RECEIPT with Plasterwrx administration.
• INCORRECT DELIVERY ADDRESS
  • Plasterwrx will deliver goods to the delivery address provided by the buyer. It is the buyer’s responsibility to send accurate addresses. If an item is sent to the incorrect address due to a buyer’s error, Plasterwrx and/or the courier will not be held responsible.

• PRIVACY
  • We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
    We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
    We will not share your details with ANY 3rd party.
    The type of information we will collect about you includes:
    your name
    address
    phone number
    email address
    credit/debit card details (Card details are processed directly to the bank and are never on file)
  • We will never collect sensitive information about you without your explicit consent.
    The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
  • The personal information which we hold will be held securely in accordance with our internal security policy and the law.
  • If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
  • We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information colleted in this way can be used to identify you unless you modify your browser settings.
  • If you have any questions/comments about privacy, you should email alan@plasterwrx.com.
• INFOMATION PROVIDED BY PLASTERWRX
  • We take reservation for possible typographical errors and omissions.
  • Any pricing error will be corrected as soon as possible. If goods are purchased for an incorrect price (for any reason), Plasterwrx reserves the right to ask for the correct payment. Failure of the customer to pay the correct amount will result in the entire order being cancelled.
  • Illustrations may not be to scale and may vary from the actual item.
  • By purchasing items from this site you are agreeing to the terms and conditions set out above.
• Plasterwrx decision on any of the above matters is final.

Whenever possible we recommend collection of goods due to the fragile nature of the products. If you wish for the goods to be posted to you we may need to consult our courier to confirm the delivery price but as standard our couriers rates used on this website

**Please note:
In order to keep shipping costs down it is necessary to cut each length of cornice in half, to just under 1.5m, as no courier will take parcels over 1.5m in length, or over 3m in girth.
Where dado or panel is over 1.5m these will also be reduced in size, but when patterned, will always be cut in a place easy to joint when fixing.

If you can arrange your own courier/collection please phone us to arrange this before ordering.

PLASTERWRX cannot be held responsible for any accident, damage or injury sustained when our products are installed by anyone other than our own professionally qualified fitters